Booking Policy

• All bookings are subject to availability and confirmation from Dare2Discover (D2D).
• You will receive a booking confirmation via email and SMS within 24 hours of making your reservation.
• Your booking is not confirmed until you receive the official confirmation from us.
• Please ensure all passenger information provided is accurate and matches official identification documents.

Payment Methods

• We accept Visa, Mastercard, American Express, Mada, Apple Pay, and bank transfers.
• All prices are listed in Saudi Riyal (SAR) and include applicable taxes unless stated otherwise.
• Installment options are available through Tabby and Tamara for bookings above SAR 1,000.

Payment Schedule

• Instant Booking: Full payment required at time of booking.
• Group Bookings (10+ people): 30% deposit required, balance due 7 days before tour date.
• Custom Tours: 50% deposit required, balance due 14 days before departure.

Cancellation Fees

• 24+ hours before: 100% refund (no cancellation fee)
• 12-24 hours before: 50% refund
• Less than 12 hours: 25% refund
• No-show: No refund

Special Circumstances

• Medical emergencies: Full refund with valid medical documentation
• Extreme weather conditions: Full refund or reschedule option
• Force majeure events: Full refund or credit note valid for 12 months

• Tours can be rescheduled up to 48 hours before the original tour date, subject to availability.
• One free reschedule is permitted per booking. Additional reschedules may incur a SAR 50 fee.
• Price differences may apply if rescheduling to a different tour or higher-priced date.
• Rescheduling requests must be made through your account or by contacting customer support.

• Children (0-4 years): Free of charge, must be accompanied by an adult
• Children (5-12 years): 50% discount, must be supervised by an adult
• Youth (13-17 years): Full price, may require guardian consent for adventure tours
• Adventure Tours: Minimum age 12 years, some tours require age 18+
• All age restrictions are listed on individual tour pages

• Guests must disclose any medical conditions that may affect participation in the tour.
• Some tours have physical fitness requirements - please check tour descriptions carefully.
• We reserve the right to refuse participation if a guest's health condition poses a safety risk.
• Travel insurance covering tour activities is strongly recommended.
• All guests must follow safety instructions provided by tour guides.

• D2D carries comprehensive liability insurance for all tours and activities.
• Personal belongings are the responsibility of the guest. We recommend travel insurance covering loss or damage.
• D2D is not liable for delays, cancellations, or changes due to circumstances beyond our control.
• Guests participate in activities at their own risk and must sign a liability waiver before certain adventure tours.

• Photos and videos may be taken during tours for marketing purposes.
• By booking, you consent to the use of your image in D2D promotional materials unless you opt out in writing.
• Please respect local customs and ask permission before photographing people or private property.
• Drone usage is prohibited on all tours unless explicitly permitted.

• Dietary requirements, accessibility needs, and other special requests should be noted at time of booking.
• We will make reasonable efforts to accommodate requests but cannot guarantee all requests can be met.
• Special requests must be submitted at least 48 hours before the tour date.
• Additional charges may apply for certain special accommodations.

• D2D reserves the right to modify tour itineraries due to weather, safety concerns, or unforeseen circumstances.
• Guests will be notified of significant changes as soon as possible.
• If a tour is cancelled by D2D, guests will receive a full refund or alternative tour option.
• We reserve the right to substitute hotels, vehicles, or activities of equal or higher standard.