We understand plans change — here is everything you need to know about cancelling a booking
Cancel up to 24 hours before your tour start time for a full refund — no questions asked.
| Notice Period | Refund Amount | Cancellation Fee |
|---|---|---|
| More than 24 hours before | 100% Refund | No fee |
| 12 – 24 hours before | 50% Refund | 50% of booking value |
| Less than 12 hours before | 25% Refund | 75% of booking value |
| No-show | No Refund | Full booking value |
Full refunds are granted in the following situations regardless of notice period:
No account or login needed — just message us with your name and tour date:
You'll receive a cancellation confirmation and refund details by email or WhatsApp.